Shipping policy
Overview
Thank you for shopping with Stelvour. We work hard to get your order to you as quickly as possible. Below is everything you need to know about our shipping process and estimated delivery times.
Shipping Times at a Glance
|
Region |
Processing Time |
Shipping Time |
Total Est. Time |
|
United States 🇺🇸 |
2–3 Business Days |
7–10 Business Days |
9–13 Business Days |
|
International 🌍 |
2–3 Business Days |
5–7 Business Days |
7–10 Business Days |
All times listed are business days (Monday–Friday, excluding public holidays).
Order Processing
All orders require 2–3 business days to process before they are dispatched. Processing includes order verification, quality checks, and packaging. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
- Orders placed on weekends or public holidays will begin processing the next business day.
- During peak periods (e.g. sales events or holidays), processing times may be slightly extended.
United States Shipping
Once processed, orders shipping within the United States are estimated to arrive within 7–10 business days. Total estimated delivery time from the date of purchase is 9–13 business days.
International Shipping
Once processed, international orders are estimated to arrive within 5–7 business days. Total estimated delivery time from the date of purchase is 7–10 business days.
Please note that international orders may be subject to customs duties, import taxes, or fees imposed by your country. These charges are the responsibility of the customer and are not included in the order total at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this to monitor the status of your delivery at any time.
Questions?
If you have any questions about your shipment, please contact us at stelvour.info@gmail.com and we will be happy to help.
Thank you for choosing Stelvour.